Funeral Compare takes the security and privacy of the personal information that you provide very seriously and is committed to protecting and respecting your privacy. Funeral Compare takes every reasonable precaution to ensure that your information is used only in ways as outlined in this privacy policy ("Privacy Policy") and the Funeral Compare Terms and Conditions ("Terms and Conditions") found at the bottom of the page.
Funeral Compare is a trading style of Rev Com Solutions Limited who is registered under the Data Protection Act 1998 (the, "DPA") and the Information Commissioner's Office (the, "ICO") under registration number ZA245020 and operates in accordance with these laws, as well as The Privacy and Electronic Communications (EC Directive) Regulations 2003 (the, "Directive").
This Privacy Policy will explain how Funeral Compare will use your information for marketing and other purposes and will explain who Funeral Compare may disclose your information to. This information can be found in the Third Party Partner Section of this Privacy Policy, which you can access by clicking here. By submitting your details to Funeral Compare via this website, Funeral Compare.co.uk (the "Site"), or by telephone via call centre (the "Call Centre"), you consent to Funeral Compare use of your personal information in accordance with this Privacy Policy.
This policy (together with the Terms and Conditions and any other documents referred to on it) sets out the basis on which any personal data Funeral Compare collects from you, or that you provide to Funeral Compare, will be processed by. Please read the following carefully to understand Funeral Compare views and practices regarding Funeral Compare ng your personal data and how we will treat it.
If you are registered with the telephone preference service (TPS) you understand that by agreeing to the terms of this privacy policy you are giving express consent for Funeral Compare and their third party companies to contact you via telephone and SMS for the purpose of progressing your application(s). Further information is available on the ICO website found here:
Funeral Compare may collect and process the following personally identifiable information about you from your use of the Site:
- Information that you provide by filling in forms on the Site. This includes information provided at the time of registering to use the Site, subscribing to a service, posting material or requesting further services or information, including but not limited to your name, address, email, telephone number, date of birth, age, sex;
- Information you provide if you enter into a competition (as applicable) on the Site;
- Information that you provide if you choose to complete a survey or questionnaire on the Site;
- Information you provide to us when contacting us, e.g. to report a problem with the Site; and
- Details of your visits to the Site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
IP addresses
Funeral Compare may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers or third party marketing partners. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
Cookies
Cookies are small data files, applied by the majority of websites, which transfer text-only information to the browser of your computer. The Site requires the use of cookies in order for it to work effectively. Some cookies are essential in order to enable you to move around the Site and use its features, such as enabling you to sign in to the Site. These cookies don't gather information about you that could be used for marketing or remembering where you have been on the internet. This category of cookies cannot be disabled. Funeral Compare also use cookies to improve your experience of the Site as well as to provide information to Funeral Compare.
By using the Site you accept the use of cookies. You may control the cookies used by the Site by modifying the settings in your browser to change your cookie preferences. If cookies are disabled, this may mean that the Site will not work effectively. For more detailed information about cookies and how they can be managed and deleted please visit www.allaboutcookies.org.
Where We Store Your Personal Data
All information you provide to Funeral Compare is stored on our secure servers. Where Funeral Compare has given you (or where you have chosen) a password which enables you to access certain parts of the Site, you are responsible for keeping this password confidential. Funeral Compare asks you not to share a password with anyone. You are responsible for all usage of the Site through your password, including use by a third party authorised by you. Funeral Compare may assume any person accessing the Site through your password is authorised to do so.
Unfortunately, the transmission of information via the internet is not completely secure. Although Funeral Compare will do our best to protect your personal data, Funeral Compare cannot guarantee the security of your data transmitted to the Site and any transmission is at your own risk. Once Funeral Compare has received your information, Funeral Compare will use strict procedures and security features to try to prevent unauthorised access. Such procedures shall be in compliance with our internal security policy and all applicable laws, including the DPA, ICO and Directive.
Uses Made of Your Information
Funeral Compare may use information held about you in the following ways:
- to contact you about products or services that you have requested or that you have requested further information on;
- to contact you regarding products or services that Funeral Compare, our group companies or our carefully selected third parties think may interest you;
- to carry out Funeral Compare obligations arising from any contracts entered into between you and Funeral Compare;
- to notify you about your account details if you register to use a secure part of the Site;
- to send you information you have asked for and to respond to any requests, enquiries or complaints you may make to Funeral Compare;
- to contact you to ask for feedback about Funeral Compare services and the Site; and
- to notify you about changes to this Privacy Policy and the Site.
Disclosure of Your Information
Funeral Compare may disclose your personal information to any member of Funeral Compare group, which means Funeral Compare affiliates, subsidiaries, or Funeral Compare ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
Funeral Compare may also disclose your personal information to third parties (all of who fall within the sectors listed in the Third Party Partner section of this Privacy Policy, which can be found here):
- that have been carefully selected by Funeral Compare, so that they can contact you about their products and services which they think may interest you;
- where you have requested further information about their product or services;
- in the event that Funeral Compare buys any business or assets, in which case Funeral Compare may disclose your personal data to the prospective buyer of such business or assets;if Funeral Compare or substantially all of its assets are acquired by a third party, in which case personal data held by Funeral Compare about its customers will be one of the transferred assets; and
- if Funeral Compare is under a duty to disclose or share your personal data in order to:
- comply with any legal obligation or applicable laws;
- respond to governmental enquiries (or enquiries from a legal, governmental or quasi-governmental or local authority agency or Internet protection agency of any type);
- comply with a valid legal process or procedure;
- in order to enforce or apply Funeral Compare Terms and Conditions and other agreements; or
- to protect the rights, property, or safety of Funeral Compare, our customers, the Site, our users of the Site or others.
Funeral Compare may also provide your information if it includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
If at any time you prefer not to receive any marketing messages, you can unsubscribe at any time. Please see below on how to unsubscribe under the Your Rights section of this Privacy Policy.
Third Party Partners
It is irrevocably understood that by agreeing to the terms of this privacy policy explicit consent is given for third party marketing material relevant to the User. This includes, but is not limited to, social and financial products, promotions and services using email, telephone, SMS and post mediums on an annual or bi-annual basis.
Here is Funeral Compare list of sectors whereby Funeral Compare valued, third party data partners who fall within such sectors may send you marketing messages via email, telephone, SMS or post:
- Travel
- Lottery
- Gambling
- Pension
- Charity
- PPI
- Personal Injury
- Telecommunications
- Daily Deals
- Gardening
- Broadband
- Utilities
- Fashion
- Automotive
- Later Life Planning
- Life Insurance
- Home Insurance
- Motor Insurance
- Private Medical Insurance
- Competition Sites
- Mobility
- Home Improvement
- Debt Consolidation
- Loans
- Financial Services
- Freebie Sites
- General Marketing
Your Rights
You can withdraw your consent to the use of your details for marketing purposes at any time. You can either:
- Unsubscribe from receiving marketing communications that are not of interest to you by following the instructions on the marketing communication or emailing info@Funeral Compare.co.uk ; or
- Contact us at Funeral Compare, Rev Com Solutions Ltd, Churchill House, 57 Jubilee Road, Waterlooville, PO7 7RE or at info@UKDebtExperts.co.uk.
Links
The Site may, from time to time, contain links to and from the websites of Funeral Compare partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Funeral Compare does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet Funeral Compare costs in providing you with details of the information Funeral Compare holds about you.
Changes to Funeral Compare Privacy Policy
Please note that this Privacy Policy forms part of Funeral Compare Terms and Conditions for use of the Site and forms part of the agreement between you and Funeral Compare Funeral Compare may, from time to time, amend this Privacy Policy, in whole or in part, in Funeral Compare sole discretion. Any changes to this Privacy Policy will be effective immediately upon the posting of the revised privacy policy on the Site. Depending on the nature of the change, Funeral Compare may announce the change: (a) on the home page of the Site; or (b) by email, if Funeral Compare has your email address. In any event, by continuing to use the Site following any changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Privacy Policy, as it may be amended from time to time, in whole or part, you must not use the Site.
Useful Information
For useful information about data protection you can visit:
- The Direct Marketing Association at www.dma.org.uk;
- The Information Commissioner at www.dataprotection.gov.uk; and/or
- The Citizens Advice Bureau at www.adviceguide.org.uk.
